Website – Royale.Finance(hereinafter referred to as “Website” or “the Website”) and/or its internal
links and/or Funding Platforms, accessible within the Website from any device and any operating
system or platform. The Website is developed and maintained by RoyaDex Development Association Ltd, a company
incorporated in Belize (hereinafter referred to as “Us” or
“We” or “Company” or “Our(s)” or “Ourselves”), which expression shall, unless it be repugnant to the
context or meaning thereof, be deemed to mean and include its successors and permitted assigns.
Information, Anonymous Information and documentation with third parties by Us.
All external links which might be accessible from the Website or other Royale Platforms may or will
have their own terms and conditions, usage and privacy policies and We and Our affiliates and
partners do not control them and bear no responsibility for any consequence arising from their usage.
Any Trademarks or Registered Trademarks used in this document belong to the respective owners
and no claims are made over the same.
Unless mentioned otherwise, the following terms will have the meaning ascribed to them below:
Affiliate(s) and Partner(s),
means any Company or Person or Organisation who is related to Us as a
business partner/ agent/ contractor/ employee/ distributor/ supplier and assists Us in any manner in
providing the services through the Website. Affiliates and Partners are related to Us only till the extent
of their duties performed under their contract with Us.
KYC means Know Your Client.
AML means Anti- Money Laundering.
Royale Account means the account opened by the User on the Website for accessing the Website
and/or its internal links and/or Funding Platforms.
Royale Platforms refer to the Website and/or its internal links and the Funding Platforms considered
Royale Token means a cryptocurrency which can be used inter alia on Royale Platforms and has
been released by the Company for this purpose.
Funding Platform(s) mean any software or facility or interface provided within or through the Website
which allows Users to purchase, trade or deal in Royale Token, other cryptocurrencies, fiat currencies
or other assets in any manner.
Terms and Conditions or “T&C” means the document located at the Terms and Conditions link
collection, storage and sharing of data in the Royale Platforms.
Use(s) means any manner of use of the Royale Platforms for (a) accessing or browsing with/ without
registration on the Website (b) conducting trial/or demo actions (c) payment on the Funding Platform
(d) holding or purchase or any other action related with the Royale Token (e) loading and withdrawal
of funds in any form whether cryptocurrencies or fiat currencies (f) linkage with external Wallets or any
other payment methods (g) use of any other function on the Website including but not limited to
evaluation, trial, testing, or any use as a customer who uses the services provided through the
Website, transfer of data, receipt of advertising, data collection, data submission, data evaluation,
data transmission and all other possible activities on the Website and/or its internal links and/or
User(s) means any person or persons who Use any or all of the Royale Platforms in any manner.
Also referred to as ‘You’ or ‘Your’ or ‘his’ or ‘her’ or ‘they’ when the context requires.
Other terms may be defined or designated within the document when the context requires by placing
them within parentheses ‘( )’ immediately after the meaning of the term.
Data Collection and Processing
We collect personal information and, all or any of the following documents from Users for
verifying their identity, to purchase and/or deal in Royale Tokens through any
medium/exchange, or Use the Royale Platforms, or to create a Royale Account, as a part of
Our KYC, AML and Anti- Fraud measures. The documents which a User may be required to
submit on the Website include the following:
Passport or Domestic Citizenship Identification Document or equivalent
Tax Identification or Registration Number (in certain cases document conveying such
Proof of Address in the form of Government Issued Documents
Bank Account Information (or crypto wallet details), and/or Documents conveying the
source of funds used on the Royale Platforms, and/or funds used for purchase of Royale
The documents mentioned in Clause 1 above are not exhaustive and We may request certain
Users to submit additional documents based on Our internal assessment.
The requirement for verifying accounts generally arises on purchase of Royale Tokens, or in
case of transactions through a Royale Account of above USD 1000 (United States Dollars
One Thousand only), but We may require Users to verify their accounts or submit
documentation below that amount on Our sole discretion. Any Royale Accounts where the
User fails to provide all information which is sought or fails to submit any or all of the
documentation sought from the User may be closed without notice. Additionally any request
for purchase of Royale Tokens without submission of documents and personal information
may be denied.
In certain cases We may require Users to notarise or apostille or undertake similar verification
process for the documents submitted by them.
In addition to the documents specified in Clause 1 above and in all cases of Use of any of the
Royale Platforms, We and Our Affiliates and Partners collect the following data from Our
Users (‘Personal User Information’):
Professional qualification and employment history and status
Income and wealth information
Cryptocurrency wallet address (but never Your private key)
Device Information including Device Identification Number, IMEI, Machine
Address Code (Mac ID), Serial No., Mobile Number, Network Identification, IP
address or any other identification factor which may enable identification of a
Cell Phone or a Computer.
Location services such as GPS, Wifi location, Mobile Network triangulation or
any other service which enables Us to locate Our Users.
Images, Videos, any other Files provided by Users to enable Us to provide
Information collected through Cookies and similar tracking technology to enable
Us to provide better services through the Royale Platforms.
Crash reporting Usage information which is transmitted by the Royale Platforms
automatically or on request by the User.
Information which explicitly discloses the Identity of the User such as name,
age, Date of birth, telephone or mobile phone number, email, gender, social
media information or any other parameter which is disclosed by the User when
they register on the Website for a Royale Account or submit a support request
by any mode including through email or on the Website.
Payment or bank information in case the User provides Us with the same
voluntarily for fulfilling any special request.
Information and/or access to social media accounts of the User when he
chooses to link the same to the Website or accesses the Website using the
social media accounts.
Personal User Information such as pattern of use of the Royale Platforms, fund
access information and information about external wallets
Data generated by a User through Use of the Website
Any other information which is provided by the User by filling any form or similar
data collection method or transmitted by the User voluntarily or when requested
Any communication in any manner between You and Us including through
telephone (without warning), Website, Email, in person or any other mode of
Information about source of funds used for purchase of Royale Tokens, or
information about use of funds used on the Royale Platforms
Any other information where We are required by law to collect such information
Personal User Information or any documentation collected from any User under Clause 1
above may be shared by Us with any appropriate agencies or parties for verification or as
required for identity, anti-money laundering or any other form of checks.
We also collect anonymised information including but not limited to Website visits, duration,
time of access, clicks and other use of Royale Platforms and any transactions made within
the Website (‘Anonymous Information’). This Anonymous Information does not identify any
User directly and can be shared with any advertisers and/or other third parties for advertising
or other purposes.
Any Personal User Information, Anonymous Information or documentation collected by Us
under Clause 1 above may be used as evidence for regulatory purposes or for legal
proceedings of any nature.
Any Royale Account which has been opened with information which We believe is incorrect
may be closed down and cancelled at any time. If You refuse to provide use with the
documents specified in Clause 1 or refuse to share Your Personal User Information or
Anonymous Information, We may not be able to provide You with permission to Use any or all
of the Royale Platforms.
We are obliged to share any documentation collected under Clause 1, Personal User
Information or Anonymous Information on request or orders from any competent Judicial or
Administrative authorities empowered to seek such data as per the laws of the countries
where We operate. We are under no obligation to transfer information about any such
requests to Our Users but may attempt to do so unless prohibited by law.
Users can request for a deletion of certain Personal User Information after termination of their
Accounts maintained with Us. Request for such deletion of Personal User Information should
be made through the form provided at [email protected] or through an email to
[email protected] stating the request for deletion of the Account and Personal User
Information. We require a period of up to 30 (Thirty) working days for completing such
requests. We cannot delete certain documentation, Royale Account details, transaction
details, Token purchase details, Personal User Information or Anonymous Information as We
are required by laws of certain jurisdictions to store such information.
Information, including any Personal User Information which is normally not required for the
use or functioning of the Website and which You have voluntary chosen to convey through or
outside the interface of the Website for request of additional support or with the purpose of
directly communicating with Us or for requesting additional support will not be covered under
the provisions mentioned in Clause 11 above and such information will also not be deleted
from Our servers even on receipt of a request of deletion of Your Royale Account.
Certain forms of Anonymous Information cannot be deleted even on receipt of a request for
the same due to technological limitations. Such Anonymous Information cannot however be
used to identify a User directly.
If You decide to use the services of Our Affiliates and Partners or other third parties, they may
also collect Personal User Information including name, email, address, telephone, fax and
mobile numbers, age, gender, weight or any other information through forms or data
collection pages within the Website. You can also request Us to transfer Personal User
Information to them by clicking on any required buttons or through email or by use of any
other authentication options provided by the Website or through any other mode that is
commonly used in the industry and is permitted by law. Our Affiliates and Partners and third
parties have their own terms and privacy policies and We accept no responsibility for any of
their claims and services. We request You read their terms and privacy policies carefully, to
exercise caution before using their services and contact them directly for any issues which
arise from Your use of their services.
Your financial information will be processed by Us and also the payment and wallet service
providers if You such services. Payment and wallet service providers have their own terms
and privacy policies and We request You to read them carefully before any purchases. We do
not control any of their services or the use and collection of Your data. We accept no
responsibility for any of their claims and services and request You to exercise caution before
using their services and contact them directly for any issues which arise from Your use of
Our advertising partners on the Website may collect Personal User Information if You decide
to visit their links/websites or download their applications. We do not control any of their
services or the use and collection of Your data. We accept no responsibility for any of their
claims and services and request You to exercise caution before using their services and
contact them directly for any issues which arise from Your use of their services.
Data Controller: Softshape LLC (trading as Royale.finance) is the designated ‘Data
As a part of Our business and to ensure that We can provide services on the Royale
Platforms, We may share Personal User Information or Anonymous Information or
documentation submitted under Clause 1 with the following:
Potential business partners and affiliates with whom We have a mutual relationship;
Professional advisors such as Our solicitors in connection with any ongoing or
prospective legal Proceedings or in order to establish, exercise or defend Our legal rights,
and Our auditors and accountants in order to satisfy Our regulatory and financial
Credit reporting and reference agencies
Any member of Our group including but not limited to Our subsidiaries, holding company
and its Subsidiaries and successors to Our business.
Anyone authorised by You.
Government, Judicial and Regulatory agencies of any country
Our insurers, agents, service providers, advisers, suppliers and subcontractors who
provide Us with insurance, administrative, IT, financial, verification, regulatory,
compliance research or other services
All third parties who receive Your data for commercial purposes under Clause 18 have
undertaken to respect any individual’s right to privacy and comply with all the relevant data
Any Personal User Information or Anonymous Information that We and Our Affiliates and
Partners collect will be stored by Us and will not be disclosed to any other third party except
as stated in Clause 18 above without the express permission of the User. Information which is
(a) voluntarily submitted by the Users on links to third parties through the Royale Platforms
and on websites which may have links on the Royale Platform, or (b) where the User has
consented to share the information, will however be transmitted to third parties
We may transfer Your personal information to any region, including outside the EU and/or
your country of residence (ensuring that the transfer is lawful and that there are appropriate
security arrangements in place) or to Our Affiliates and Partners including data processors
appointed by Us across the globe. In order to transfer personal information to third parties in
territories where applicable legislation may not be adequate, We will enter into arrangements
with such third parties to ensure appropriate and suitable measures are taken to protect data
breaches. Third parties such as credit reporting, reference and governmental agencies may
keep a record of any searches and may use the search details to assist other companies in
performing their searches.
Important: Where any third party uses Your personal data as a data controller, such use is
not covered by this privacy notice and is not subject to Our privacy standard and procedure.
addition to the Personal User Information mentioned above, We may collect information
including but not limited to clicks on Our site, search history, time spent on Our Website and
search and download history on Our Website.
Users can refuse to accept cookies during which situation ‘Personal User Information’ would
not be collected from Your visit of the Website unless You register for a Royale Account or
provide Us with the information through any online forms or other methods.
Usage and sharing of Your personal information for other purposes
We may use Your Anonymous Information and Your Personal User Information collected
through the Website to provide You with customised services, suggest more features and at
certain times to provide You with offers, information, targeted advertising or other
We share Your Anonymous Information with Our Affiliates, Partners and advertising service
providers to provide You with customised services and suggest more features and at certain
times may also provide You with targeted advertising.
We retain the sole discretion use reviews and comments received on Our email and posted
on Our Website, Social Media pages and review pages and other websites for promotional,
training and marketing purposes and this may also involve identification of the individual
posting such reviews and comments through the User name or name used for posting the
comments or reviews.
If You requested for service assistance, subject to receipt of Your consent or request, We
may also share Your Personal User Information or Anonymous Information with Our Affiliates,
Partners and other third parties to resolve or answer any queries or issues for which You
have chosen to contact Us through email, Website or any other mode. We will not be
responsible for any misuse of data by third parties in these cases as the data has been
collected and shared with the third party with Your consent.
Where You have opted out of receiving marketing communications We will hold Your details
on Our opt-out list.
We may have to disclose Your Personal User Information and Anonymous Information on
request or valid orders or warrants or any other legally binding orders from regulatory
authorities, government bodies authorised by law, law enforcement bodies and judicial
authorities in (a) any of the jurisdictions that You reside, visit or use Our Website, and/or (b) in
any of the jurisdictions that We are based in or operate in.
Your Anonymous Information and Your Personal User Information may also be shared and
used in case of any disputes or legal proceedings initiated by You, Us or any of Our partners,
affiliates and/or government authorities in (a) any of the jurisdictions that You reside, visit or
use Website, and/or (b) in any of the jurisdictions that We are based in or operate in.
Other Critical Information
We attempt to take reasonable measures and precautions to protect the security of Your
Our Chief Operating Officer also performs duties as Our Data Protection Officer and works
with Our in-house legal resources to the greatest extent possible ensure Our compliance with
Our employees are bound contractually to respect the confidentiality of Your personal data.
We hold personal information in secure data centres, off-line secured files and online secure
media channels. When We consider that personal information is no longer needed, We will
remove any details that will identify You and We will securely destroy the records.
In order to comply with Our KYC/ AML procedures, We may hold any data collected from You
for a period of up to ten years. If We hold any personal information in the form of a recorded
communication, which originates in telephonic, electronic, or in person communication or
otherwise, We will hold this recording up to a period of ten years from the date of collection of
the said information.
Although, We attempt to store the Your Anonymous Information and Your Personal User
Information in a highly secure environment, but We cannot guarantee the security of this
Anonymous Information and Your Personal User Information from hackers, data miners or
from targeted data breach attempts or other illegal activity. We would not be liable for any loss
caused directly or indirectly to any User or third parties as a result from such activities to the
maximum extent permissible under law.
Consent for collection of information
Your continued usage of the Website and/or download and usage of the Website means that
immediately stop the use of the Website.
Your consent for the use of the Website and/or its additional features can be provided by
signing a document or clicking on any required buttons or through email or by use of any
other authentication options provided by the Website or through any other mode that is
required under law.
In case You are resident within the European Economic Area (EEA): All EEA Residents will
they purchase Royale Tokens, open a Royale Account by signing a document or clicking on
any required buttons, or through email or by use of any other authentication options provided
by the Website or through any other mode that is permissible under law.
Queries and Clarifications
In case of any queries or clarifications You can contact Us at Our email id:
[email protected] and We will make Our best effort to respond to Your queries as soon
time to time and the version available at 3.11.2020 on a given date will be considered as the
governing document for any incidents arising on that date. Only the latest version of the
Conditions on a particular date if they require them. No request for supplying older versions of
and all users and interested parties are requested to visit the Website regularly to update
Users may be provided with special contact mediums including email, online form and/or
telephone numbers for reporting any issues relating to the Website. Any User who Uses these
services, or uses the Royale Tokens, agrees to use them in a legal manner and in compliance
with the law.
the courts of British Virgin Islands Your continued Use of the Website is considered as valid
acceptance of this term and You surrender Your rights to sue in a local court to the maximum
extent legally possible.
the singular number shall include the plural, and vice versa;
the masculine gender shall include the feminine and neuter genders,
the feminine gender shall include the masculine and neuter genders,the neuter gender shall include
the masculine and feminine genders; and
the words include and including, and variations thereof, shall not be deemed to be terms of
limitation, but rather shall be deemed to be followed by the words without limitation.
By using the Website, the User accepts that he/she has read and accepted the entire Privacy
Policy document and is legally competent to provide consent under laws of all jurisdictions
which cover his/her Use of the Website. Users undertake not to submit any fake or incorrect
information or documents, or conceal any information which has been sought from them, or is
required to be submitted by them. Users will not violate the laws of any countries applicable to
Us or them, and will also ensure that United Nations, or United States, or European Union
sanctions are not violated.